Returns & Refund Policy
Please read these Terms & Conditions carefully. By using this website, you acknowledge that you are bound by these Terms & Conditions and all applicable provisions. If you do not agree with these terms, please refrain from using this website.
PRIVACY POLICY
Bash Home Appliances is dedicated to providing an enjoyable electronics shopping experience for customers in Uganda while respecting their right to privacy. We are committed to delivering a satisfactory shopping experience and protecting the personal and private information of our customers.
This Privacy Policy outlines our commitment to safeguarding your privacy. Bash Home Appliances reserves the right, at its sole discretion, to update or modify this Privacy Policy at any time. Any changes will be posted on this page to keep you informed about how we collect and use your personal information.
By accessing and using this website and by submitting your information, you consent to the collection and use of your information as described in this policy.
This Privacy Policy forms an integral part of our Terms & Conditions. We use the personal information you provide to process your orders and enhance your overall shopping experience. Additionally, we monitor website activity to identify patterns and trends that help us improve our services and website performance.
TERMS OF PAYMENT
Currently, Bash Home Appliances offers several payment options:
- Cash on delivery is the primary mode of payment within Uganda.
- We are in the process of introducing Mobile Money payment options across Uganda’s telecom networks.
- Customers can also make cash payments at our designated shops or drop-off points.
At this time, Bash Home Appliances does not accept Visa cards, wire transfers, or personal cheques. All payments must be made in Uganda Shillings (UGX).
These payment terms may be updated or modified at any time at the sole discretion of cjkug.com.
Pricing Errors:
- If the correct price of a product is lower than the listed website price, you will be charged the lower price.
- If the correct price is higher than the listed price, we will contact you via phone or email with the next steps or cancel the order and notify you accordingly.
Bash Home Appliances is not responsible for billing errors unless they are reported within 48 hours of purchase.
RETURN & REFUND POLICY
If you are not fully satisfied with your purchase, you may return the product for a partial refund (50%) or exchange it for another item, whether similar or different.
- Returns are accepted within 3 days from the date of purchase.
- The product must be returned in the same condition as received and in its original packaging.
- Customers must present a valid receipt for all returns or exchanges.
